42241

Receptionist (general)

Receptionist (general) receives clients or customers coming into establishment, ascertains their wants, and directs them accordingly. He/she obtains caller’s name and arranges for him/her to see the person called upon and directs the caller to his/her destination and records name, time of call, nature of business, and the person called upon. He/she also schedules appointments and maintains appointment calendars. He/she may perform various clerical duties.

SSOC hierarchy Crosswalks

Level

unit

Mapped ISCO

Source

SingStat

In this unit group: sibling units

unit-group 4224 Receptionists, Customer Service and Information Clerks unit 42242 Hotel receptionist unit 42243 Medical/Dental receptionist unit 42244 Passenger services agent unit 42245 Customer service officer/clerk unit 42246 Contact centre information clerk

Official data

Official name	Singapore Standard Industrial Classification (SSOC 2024)
Issuing authority	Department of Statistics Singapore (SingStat / DOS)
Tax authority	Inland Revenue Authority of Singapore (IRAS) (IRAS)
Purpose	Classifies occupations in Singapore for labour statistics, workforce planning, and international reporting.
Active version	SSOC 2024 (21 Mar 2024)
Hierarchy level	Unit (final leaf, 5-digit)
Source	https://www.singstat.gov.sg/standards/standards-and-classifications/ssic
Prior versions	SSIC 2020, SSIC 2015

Definition & tasks

Tasks

No tasks listed.

Examples

Under this unit

• Front desk receptionist • Office receptionist

Elsewhere

• Hotel receptionist, see 42242 • Medical receptionist, see 42243 • Airport receptionist, see 42244

Hierarchy context

4→42→422→4224→42241 Receptionist (general)

Major group

4 CLERICAL SUPPORT WORKERS

Sub-major

42 CUSTOMER SERVICES OFFICERS AND CLERKS

Minor group

422 CLIENT INFORMATION CLERKS

Unit group

4224 Receptionists, Customer Service and Information Clerks

Correspondence tables

SSOC 2020

42241 — Receptionist (general)

ISCO-08

4226 — Receptionists (general)

Alphabetical index entries

Principal Title 42241 Receptionist (general) Alternative Title 42241 Appointment clerk Alternative Title 42241 Front desk receptionist Alternative Title 42241 Office receptionist

Data source: Department of Statistics Singapore (SingStat / DOS) (https://www.singstat.gov.sg/standards/standards-and-classifications/ssic). Official SSOC 2024 workbooks.

Last refresh: 21 Mar 2024. Version: SSOC 2024.

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