42242

Hotel receptionist

Hotel receptionist receives guests at hotels and similar establishments that provides accommodation services. He/she assigns rooms, answers questions relating to hotel, tourist and other local services and amenities, transmits messages for guests, prepares bills to departing guests and arranges for clearance of baggage and departure.

SSOC hierarchy Crosswalks

Level

unit

Mapped ISCO

Source

SingStat

In this unit group: sibling units

unit-group 4224 Receptionists, Customer Service and Information Clerks unit 42241 Receptionist (general) unit 42243 Medical/Dental receptionist unit 42244 Passenger services agent unit 42245 Customer service officer/clerk unit 42246 Contact centre information clerk

Official data

Official name	Singapore Standard Industrial Classification (SSOC 2024)
Issuing authority	Department of Statistics Singapore (SingStat / DOS)
Tax authority	Inland Revenue Authority of Singapore (IRAS) (IRAS)
Purpose	Classifies occupations in Singapore for labour statistics, workforce planning, and international reporting.
Active version	SSOC 2024 (21 Mar 2024)
Hierarchy level	Unit (final leaf, 5-digit)
Source	https://www.singstat.gov.sg/standards/standards-and-classifications/ssic
Prior versions	SSIC 2020, SSIC 2015

Definition & tasks

Tasks

No tasks listed.

Examples

Under this unit

• Guest relations officer • Hotel front desk clerk • Hotel reservations clerk

Elsewhere

• Front desk receptionist, see 42241 • Receptionist (general), see 42241 • Hotel front desk executive, see 42247 • Concierge (hotel), see 96272

Hierarchy context

4→42→422→4224→42242 Hotel receptionist

Major group

4 CLERICAL SUPPORT WORKERS

Sub-major

42 CUSTOMER SERVICES OFFICERS AND CLERKS

Minor group

422 CLIENT INFORMATION CLERKS

Unit group

4224 Receptionists, Customer Service and Information Clerks

Correspondence tables

SSOC 2020

42242 — Hotel receptionist

ISCO-08

4224 — Hotel receptionists

Alphabetical index entries

Principal Title 42242 Hotel receptionist Alternative Title 42242 Guest relations officer Alternative Title 42242 Guest services assistant Alternative Title 42242 Hotel front desk clerk Alternative Title 42242 Hotel front office agent Alternative Title 42242 Hotel reservations agent

Data source: Department of Statistics Singapore (SingStat / DOS) (https://www.singstat.gov.sg/standards/standards-and-classifications/ssic). Official SSOC 2024 workbooks.

Last refresh: 21 Mar 2024. Version: SSOC 2024.

About · Methodology · Disclaimer · Report issue