Shipping clerk controls or participates in the dispatch and receipts of goods and keeps records of shipments. He/she examines the particulars of goods to be dispatched, studies schedules and cost tables and decides on the best method of transportation. He/she provides assistance and liaises with customers, logistics operators and customs to plan, track and clear shipments. He/she provides assistance in preparing export and import documentation and supports the processing of logistics insurance. He/she may check incoming goods against bills of lading, vouchers and other documents, notes damage or deficiencies and arrange delivery.